Effective Date: April 26, 2025

At Southern Air Custom Interiors, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our aircraft interior refurbishment services.

1. Information We Collect

We collect the following information to provide and support our services:

- Full Name

- Phone Number

- Email Address

- Aircraft Make

- Aircraft Model

- Aircraft Tail Number

This data allows us to provide accurate service quotes, communicate effectively, and maintain regulatory compliance.

2. How We Use Your Information

We use your data to:

- Respond to inquiries

- Provide quotes

- Schedule and manage projects

- Send confirmations, updates, and other service-related communications

- Provide occasional marketing updates (only if you've opted in)

- Comply with applicable aviation regulations

3. FAA Compliance & Data Retention

Southern Air Custom Interiors is subject to Federal Aviation Administration (FAA) regulations regarding certain records. As such:

If no project started:

- We may delete your data immediately upon request.

If a project has started:

- We are required to retain specific customer and aircraft-related information for a minimum period as required by FAA regulations.

- In accordance with FAA standards, certain customer information may also be retained in paper format in secure physical storage.

4. We Do Not Sell Your Information

We do not sell, rent, or trade your personal data. Your information is only shared when necessary to fulfill our services or comply with legal obligations, always under confidentiality protections.

5. Your Rights

a. Request Access or Deletion

You may request to view or delete your information.

Deletion is possible:

- Immediately, if no service/project has begun.

- After the FAA-mandated retention period, if work has commenced.

To make a request, contact: [email protected]

b. Opt-Out of Marketing

To stop receiving promotional messages:

- Email: Click the “STOP receiving” link at the bottom of the email message.

- SMS: Reply “STOP” to any message from us.

We will respect your preferences immediately.

6. Data Security

We implement industry-standard practices to protect your personal information, including:

- Secure digital storage with limited access

- Encryption, firewalls, and regular system updates

- Physical safeguards for FAA-required paper records

- Staff training on data protection and regulatory compliance

7. Data Retention Summary

- Inquiry only (no project): Data may be deleted upon request
- Project started: Data retained per FAA-required minimum retention period
- FAA-required paper records: Retained in secure, controlled storage per FAA compliance rules

8. Policy Updates

We may occasionally update this Privacy Policy. Any changes will be noted with an updated “Effective Date.” Significant changes will be communicated directly where applicable.

9. Contact Us

If you have any questions or requests, contact us at:

Email: [email protected]

Phone: (205) 486-8667